Archive for visual impairment

Cafe Rouge and the Curious Tale of Secret Accessibility

ANOTHER UPDATE: I recieved the following email from  Cafe Rouge, in response to my contact:  Thank you for your feedback regarding our large print menu.  As I’m sure you are aware Café Rouge has recently undergone some changes to our classic menu to introduce some new dishes, unfortunately our large print menus are yet to be updated to incorporate these changes. However, after speaking with our marketing department they have informed me that... 
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Access Fail for See Tickets, for Derren Brown at the Shaftesbury Theatre

UPDATE: Thursday 9th June. I called back during office hours, only to get through to See Tickets hold music once again. After a wait, I again explained what I needed, and was told they weren’t able to help. I was given another number for See Tickets Access Team. Another call, more hold music…when I finally got through to someone, I was told See didn’t handle access bookings for this show, the theatre did. I was given YET ANOTHER... 
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Dr Who Experience

Guest post by Samantha UPDATE – Monday 16th May 2011: It took no time for the BBC to respond to Samantha after Pesky People alerted them to her blog post about her visit Dr Who Experience in April. Samantha is delighted at the response from Philip Fleming, Head of Communications, Global Brands, BBC Worldwide It is well worth taking the time to read Philip Fleming’s response in full as it shows that it is worth letting a company know... 
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