Archive for Virgin Trains

Pesky People successes

We are a newly formed company led by Disabled people (Director Alison Smith). Alison has 17+ years experience working in the cultural sector and now works as a freelance arts consultant. Pesky People was set up as a direct response to the Digital Britain report and its exclusion of Disabled and Deaf people. It continues to campaign about the need for full accessibility to websites, digital content and products. Since we started on 1 September 2009... 
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Thank you Virgin Trains

Dear Virgin Trains, Thank you for your brilliant response to Pesky People’s complaints and blog about my nightmare journey back from Glasgow. Thank you for your effort to compensate my experience – unexpected and very much appreciated. Richard Branson didn’t respond in person but … Friday morning brought a delivery;I thought it was my wee nephews Xmas presants bought online. WRONG. I took pictures. Technology fails me. I cannot get... 
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Update: Virgin trains misery

Following my last post about my  Virgin train misery and tweets flying around @virgintrains on twitter. It has achieved some short term results – whilst I travel back up to Glasgow today. Richard Baker General Manager for Virgin Trains Liverpool, North Wales & Chester to London routes arranged for me to meet Gary Iddon, General Manager of Wolverhampton Station. It was brief but we will meet again to discuss disability access on their rail... 
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