Archive for Facebook

One Call Insurance implements SMS breakdown service for Deaf customers

Another great result to report One Call Insurance has listened to the complaints of Deaf customer Suzie Jones who complained of deaf discrimination when arranging car insurance. They have sorted out her car insurance and immediately implemented an SMS contact number for Deaf/Hard of hearing customers contacting their breakdown service. A move that benefits everyone. Suzie posted complaints on Facebook and Twitter and we picked up the story. It really... 
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