Archive for @excessbaggageco
@excessbaggage company deliberately deletes correspondance with customers from twitter
Yesterday I discovered my online conversation with @excessbaggageco on twitter has became one sided. I’m being portrayed as hassling them online. They have deleted a whole load of tweets in their timeline to me about my blog post Is this Excellent Customer Service?
They have also deleted correspondance to @lspurdle.
The only tweet in their timeline to me is their initial reply:
It doesn’t reflect that they wrote this to me 10 days...
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Category Blogs Tags: @excessbaggageco, Birmingham New Street Station, Excess Baggage Co, Lost Property