Archive for Deaf discrimination

Subtitle Now! Day of Action: 6 June 2012

Tomorrow on 6th June (6/6) we are joining #CaptionTHIS campaign in the USA as a day of action using social media to highlight the lack of online subtitling using the hashtag #subtitlesnow on twitter, facebook and email. Adding to that is the quality (or lack of). We are telling websites, broadcasters and the UK government how they fail to subtitle (caption) video content, online streaming, news and live broadcasting online for the UK population. Deaf... 
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Job Centre Plus contravenes it’s own guidelines on Deaf access

I’ve been informed today that @deafplanet’s benefits were stopped despite believing they had been reinstated and it all stems from a DWP failure to supply her with the right contact details see previous post Being Deaf is no excuse if you can’t phone you will lose your benefits.  The Job Centre Plus office in Leeds has stopped her benefits including Job Seekers Allowance, Housing Benefit and Council tax Benefit. She doesn’t... 
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Being Deaf complaining to the NHS and your rights

Following being struck off by my dentist on Friday 10th February after my complaints of lack of Deaf access I’ve discovered the process of redress is weight heavily in favour of the dentist and the NHS also has no standard provision for deaf access in communicating with NHS services via email, skype or even text message. There is also no information on what to do if you are struck off. How to find another dentist/doctor surgery and how to resolve... 
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Struck off by dentist for being deaf

Today at lunchtime I had a dental appointment at Stirchley Dental Practice in Telford. Two fillings have fallen out  at the back of my main front teeth and they need fixing. I’m writing this blog in tears after being told verbally by the receptionist that I’d been stuck off by the practice by by one of the partner Nicolas Shackleton and he had refused me a new appointment saying I was now no longer a patient. I have no doubt that my... 
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Is the job centre failing it’s Deaf clients?

If you read the post  about Janet (@deafplanet) a Deaf  woman who’s benefit was cut for not attending an interview due to inability to contact them by phone (she’s Deaf and has no outgoing phine line to phone by minicom to Text Direct service.)  For many d/Deaf people Text Direct is a lifeline offering text to speech operator who will relay the call. DWP routinely fail to offer  email or sms numbers as an alternative contact in letters... 
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