Archive for February, 2012

How the social media surgeries helped Pesky People

I’m prompted to write a longer blog about the importance of the Social Media Surgeries following the wonderful news that they had won The Big Society Award 2012. It was a huge surprise to be mentioned as an example of the impact No 10’s press release. In September 2009 I wrote my first Pesky People blog (The Future is not Orange) and had no idea that it would take me on a journey of a new career, skills, experiences and develop my expertise... 
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Job Centre Plus contravenes it’s own guidelines on Deaf access

I’ve been informed today that @deafplanet’s benefits were stopped despite believing they had been reinstated and it all stems from a DWP failure to supply her with the right contact details see previous post Being Deaf is no excuse if you can’t phone you will lose your benefits.  The Job Centre Plus office in Leeds has stopped her benefits including Job Seekers Allowance, Housing Benefit and Council tax Benefit. She doesn’t... 
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Being Deaf complaining to the NHS and your rights

Following being struck off by my dentist on Friday 10th February after my complaints of lack of Deaf access I’ve discovered the process of redress is weight heavily in favour of the dentist and the NHS also has no standard provision for deaf access in communicating with NHS services via email, skype or even text message. There is also no information on what to do if you are struck off. How to find another dentist/doctor surgery and how to resolve... 
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Struck off by dentist for being deaf

Today at lunchtime I had a dental appointment at Stirchley Dental Practice in Telford. Two fillings have fallen out  at the back of my main front teeth and they need fixing. I’m writing this blog in tears after being told verbally by the receptionist that I’d been stuck off by the practice by by one of the partner Nicolas Shackleton and he had refused me a new appointment saying I was now no longer a patient. I have no doubt that my... 
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Benefitscamp why it is important

Today #benefitscamp is taking place London hosted by the fab FutureGOV team. It is important it provides a way fordisabled and deaf people, web developers, the providers (DWP) with a way of working together to find digital solutions that improve the system.founders from Nominet and NESTA will be there too to back up the best ideas. Here’s my pennies worth: An online portal / in house portal that you can ask questions about benefits in an easy... 
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